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Elegant Men's Fashion
January 14, 2024
Delivery Information
Our carriers deliver during business working hours and if you’re not in when your parcel arrives, the carrier will leave a card telling you where it is.
Phone Support
Monday to Friday - 9am to 4pm
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Live Chat
Monday to Friday - 9am to 4pm
What delivery options are available?
We are glad to bring our customers great value and service. Thatās why we provideĀ FREE shipping to over 38 countries.
But if you want to get your products quicker, we also got paid shipping options for some of our products in high demand.
You can see the paid shipping options at theĀ CHECKOUTĀ for some products if available.
Will my items be delivered together?
In most cases, your whole order will be delivered at the same time.
But for logistical reasons, sometimes, the items in the same purchase will be sent in separate packages, even if youāve specified combined shipping.
Delayed Items
Delayed items will be dispatched as soon as stock becomes available. You can track the progress of your order by going to My Account and selecting āOrder Trackingā on the left side, under āAccount Options.ā
When will I receive delayed items?
When your item becomes available for dispatch, we will email you so you can track your order.
Why has my delivery date changed?
When items sell out unexpectedly, we try our very best to get more stock as soon as possible, but it can take time to produce. Please bear with us during the delay!
As soon as weāve made sure the stock meets our quality standards, weāll send it straight out to you.
Can I have my order delivered to an alternative address?
To change your delivery address or add a new delivery address, follow these steps:
- Log in toĀ My AccountĀ using your email address or username and password.
- Select theĀ AddressĀ option from the menu on the left-hand side.
- Here you will be able to edit the address of your account.
You can also add a delivery address at the checkout stage when placing an order.
What if I'm not at the place when my order is delivered?
Suppose youāre not at the place when we try to deliver your goods, and weāre not able to leave them in a safe, secure location. In that case, weāll leave a card notifying you of the time we attempted delivery.
Delivery will be attempted three times before the parcel is returned to us.
My Parcel Arrived Damaged
Weāre incredibly sorry to hear that. Suppose the damage only affects your parcel and you would like to return something from that order. In that case, you can use any packing material for the return.
If you want to return the package, please use the return documents we provided in the parcel ā with our return label? The return is always free of charge for you for parcel damage.
Please Note: We cannot provide substitutes for damaged parcels boxing.